CUSTOMER SERVICE

Our customer service hours are Monday-Friday, 9am-5pm PST. We are closed on weekends.

To contact Customer Service, click here.

ORDERING 

Upon placing an order, a receipt is automatically emailed confirming purchase intent. This receipt does not constitute a contract, and orders may be canceled at any time due to inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrectly priced item, insufficient stock, or any other reason, as we see fit. Please note that UNIF Clothing shall have the right to refuse or cancel any such orders, whether or not your credit card has been charged. If your credit card has already been charged and your order is canceled, UNIF Clothing shall issue a refund to your credit card account for the amount you paid. UNIF cannot guarantee that all items included in the shop are in stock at the time of your order. If an item is unavailable, the UNIF Customer Service team will notify you in a timely manner. UNIF reserves the right to amend content of the site at any time. UNIF will always strive to keep all of the information on the site as accurate as possible, including images and pricing, but errors can occur. UNIF reserves the right to cancel any order prior to shipping, should we find an error in pricing.

 

PAYMENT & PRICING

We accept VISA, MasterCard, American Express, Discover credit card payments as well as PayPal payments.

We are now proud to offer Affirm as a payment option.

HOW DOES AFFIRM WORK?

Buy now with Affirm and pay over time. It’s simple financing that fits your life

3 MONTHLY PAYMENTS

Pay over time with Affirm and split your purchase into 3 monthly payments.

EASY CHECKOUT

Select the Affirm payment option when you check out and provide some basic information to get instantly approved.

FOR MORE INFORMATION ON AFFIRM, VISIT THE AFFIRM FAQ PAGE.

We do NOT accept personal checks, first-born children, money orders, drugs, direct bank transfers, pugs or selfies.

Sorry. *OK, maybe pugs, send pics

 

SHIPPING & DELIVERY

Once your order has shipped you will receive an email confirmation of shipment that includes a tracking number and a link to track your package all the way to your door (hehe, track your package).

All orders are shipped within 48 hours on weekdays. We are closed on weekends. Tracking numbers are updated when shipments are picked up at the end of the day. If you have not received an email with a tracking number within 2 business days of placing your order, feel free to contact help@unifclothing.com.

 

DOMESTIC SHIPMENTS

All orders over $250 will require a signature upon delivery.

UPS GROUND - $4.95 (FREE for orders over $75)

Delivery is by UPS Ground, and delivery time is between 1-5 business days (California and most western states receive within 1-3 business days). Orders placed to PO Boxes, Military Bases, and U.S. Territories will be shipped via USPS priority mail.

UPS 2nd DAY AIR - $15.00

UPS 2nd Day Air is guaranteed to be received within 2 business days if the order is placed NO LATER than 9am PST.

SAME-DAY SHIPPING WITH POSTMATES

If your shipping address is in the Los Angeles area, you will see an option for Same-Day Delivery at checkout. Same-Day Delivery is only available for orders placed between 9am and 4pm PST. The shipping rate is determined at checkout and is based on the distance between our warehouse and your shipping address. You will be notified via text message when your order is on its way, and you will be able to track the status of your delivery in real-time. All same-day orders will require signature upon delivery.

If your order is unable to be delivered, it will be returned to us and your order will be refunded, less any return shipping costs.

In the even that your same-day pickup is canceled by Postmates, your shipping charge will automatically be refunded to you and we will ship your order with UPS Ground, which generally arrives in 1-2 business days. If this does not work for you, please contact us at help@unifclothing.com to cancel your order.

 

INTERNATIONAL SHIPMENTS

ALL COUNTRIES (EXCEPT AUSTRALIA, CANADA, UK, AND RUSSIA)

Service

Cost

Delivery Time

Standard

$18.00 (Free for orders over $200)

1-2 Weeks

Express

$35.00

2-4 Business Days

 

CANADA

Service

Cost

Delivery Time

Standard

$12.00 (Free for orders over $200)

1-2 Weeks

Express

$24.00

2-4 Business Days

 

AUSTRALIA

Service

Cost

Delivery Time

Standard

$15.00 (Free for orders over $200)

1-2 Weeks

Express

$30.00

2-4 Business Days

 

UNITED KINGDOM

Service

Cost

Delivery Time

Standard

$15.00 (Free for orders over $200)

1-2 Weeks

Express

$30.00

2-4 Business Days

 

RUSSIA

Service

Cost

Delivery Time

Standard

$30.00 (Free for orders over $200)

1-2 Weeks

Express

Unavailable

 

 

* We do not currently ship to the following countries: Albania, Algeria, Indonesia, Malaysia, and Tunisia

 

ALL APPLICABLE CUSTOMS FEES, TAXES AND DUTIES ARE THE SOLE RESPONSIBILITY OF THE CUSTOMER. CUSTOMS AUTHORITIES REQUIRE THAT WE STATE THE VALUE OF THE ORDER DIRECTLY ON YOUR PACKAGE. IT IS AT THE SOLE DISCRETION OF CUSTOMS AGENTS TO RELEASE YOUR PACKAGE.

 

If you refuse your shipment or are unable to retrieve your package, you are responsible for the original shipping charges, any import feels, duties or taxes that are incurred, and the cost of the returning the package to UNIF. The amount will be deducted from your refund. In the instance that the return fee exceeds the amount of your order, the package will be abandoned and you will not be refunded.

 

RETURNS & REPLACEMENTS

For information regarding returns and exchanges, please click here.

 

PRIVACY & SECURITY

When accessing our website, UNIF will learn certain information about you during your visit. How we handle information we learn about you depends upon what you do when visiting our site.

If you visit our site to read or download information on our pages, we collect and store the following information about you:

  1. The name of the domain from which you access the Internet
  2. The date and time you access our site
  3. The Internet address of the website you used to link directly to our site 

If you identify yourself by sending us an email containing personal information, then the information collected will be solely used to respond to your message.

The information collected is for statistical purposes. UNIF may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, UNIF uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damages.

UNIF will not obtain personally identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.

 

COPYRIGHT & TRADEMARK

The materials contained in this site are protected by applicable copyright and trademark law. Any unauthorized use of the materials appearing in this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. © & ® 2016 UNIF, LLC. All rights reserved.

COPYRIGHT

All materials appearing anywhere in this site are protected by worldwide copyright laws and treaty provisions. The copyright on such materials is held by UNIF, LLC. None of the materials may be copied, reproduced, modified, published, uploaded, posted, transmitted, or distributed in any form by any means without UNIF, LLC’s prior written permission. 

TRADEMARK

The trademarks, service marks, logos and graphics (the “Trademarks”) appearing anywhere in this site are the registered and/or unregistered Trademarks of UNIF, LLC. Other product names used in this publication are for identification purposes only and may be trademarks of their respective companies. No license or right is granted by implication, estoppel or any other means to use any trademark appearing on UNIF LLC’s Internet sites.