In most cases orders are shipped within 2 business days of the order being placed. For more information regarding shipping rates, please click the Customer Service link at the bottom of the page.
ALL APPLICABLE INTERNATIONAL CUSTOMS FEES, TAXES AND DUTES ARE THE SOLE RESPONSIBILITY OF THE CUSTOMER. CUSTOMS AUTHORITIES REQUIRE THAT WE STATE THE VALUE OF THE ORDER DIRECTLY ON YOUR PACKAGE. IT IS AT THE SOLE DISCRETION OF CUSTOMS AGENTS TO RELEASE YOUR PACKAGE.
ALL RETURNS AND EXCHANGES MUST BE INITIATED WITHIN 5 DAYS OF RECEIPT OF YOUR ORDER. THE PORTAL LINK BELOW WILL ONLY WORK WITHIN 5 DAYS OF RECEIPT OF YOUR ORDER. ONCE YOU HAVE RECEIVED YOUR SHIPPING LABEL FROM THE PORTAL, YOU HAVE 5 DAYS TO SHIP THE ITEM BEFORE THE LABEL EXPIRES. Any return or exchange requests not made within the timeline, for any reason, are deniable.
Full price items purchased at UNIF are eligible for a full refund or store credit within 5 days of delivery of the item to the customer. For more information on returns and exchanges please see our Customer Service page accessed through the link "RETURNS AND EXCHANGES" at the bottom of the landing page of our website.
