All orders are shipped within 2 business days of the order being placed. For more information regarding shipping rates, please click the Customer Service link at the bottom of the page. ALL APPLICABLE INTERNATIONAL CUSTOMS FEES, TAXES AND DUTES ARE THE SOLE RESPONSIBILITY OF THE CUSTOMER. CUSTOMS AUTHORITIES REQUIRE THAT WE STATE THE VALUE OF THE ORDER DIRECTLY ON YOUR PACKAGE. IT IS AT THE SOLE DISCRETION OF CUSTOMS AGENTS TO RELEASE YOUR PACKAGE. Most items are available for refund or exchange within 30 days of purchase (some exclusions apply). For more information on returns and exchanges please see our Customer Service page.